Data Deletion Request
Last Updated: June 14, 2026
This page explains how to delete the data SingleStack holds about you, including any information obtained when you connect a third-party account such as Facebook, Instagram, or TikTok. SingleStack (operated by SingleStackOps LLC) only accesses a connected account to perform actions you authorize, and you can request removal of that data at any time.
1. How to Request Deletion
You have two options:
Option A — Disconnect in the app (fastest)
In your SingleStack dashboard, open Integrations, find the connected platform (e.g. Facebook, Instagram, TikTok), and choose Disconnect. This immediately revokes and deletes the stored access tokens for that platform.
Option B — Email us
Send a request to privacy@singlestackops.com with the subject line “Data Deletion Request”. Please include the email address on your SingleStack account and which connected platform(s) you want removed (or request full account deletion). We confirm every request and complete it within the timelines below.
When you remove SingleStack from a platform’s app settings, that platform tells us to revoke your connection. To also erase any data already stored on our side, use Option A or B above. Email us if you’d like written confirmation once deletion is complete.
2. What Gets Deleted
When you delete a connected platform’s data, we remove:
- Encrypted OAuth tokens (access and refresh tokens) for that platform
- Account identifiers (e.g. the connected Page, profile, or channel IDs)
- Cached engagement/insights metrics retrieved from that platform
- Connection metadata (when it was connected, granted scopes)
If you request full account deletion, all business data, AI memory, and conversation history are deleted as described in our Privacy Policy (Section 5, Data Retention).
3. Timeline
- Immediately: connected-platform OAuth tokens are revoked and removed from active systems
- Within 30 days: permanent deletion from all active storage
- Within 90 days: deletion from encrypted backups
Certain records may be retained longer only where required by law (e.g. financial or tax records), as described in the Privacy Policy.
4. Contact
SingleStackOps LLC
Data Deletion & Privacy: privacy@singlestackops.com
General Support: support@singlestackops.com
We respond to all deletion requests within 30 days. See also our Privacy Policy and Terms of Service.
SingleStack is a product of SingleStackOps LLC.